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Hospitality Today: An Introduction Sixth Edition 6/e

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  • Hospitality Today: An Introduction Sixth Edition 6/e

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    內容簡介

      The sixth edition of this bestselling EI textbook presents a comprehensive look at the hospitality industry, with full-color photos, numerous exhibits, updated industry statistics, new Internet references, and profiles of industry leaders. Students will learn about every facet of hospitality from a management perspective, and explore current issues affecting the industry.

    Students will learn about:

      .Career opportunities in food service, hotels, clubs and related businesses such as hospitals and the military

      .Hot management issues: diversity, retention, harassment, TQM, leadership, and more

      .How management companies and franchises operate

      .Ethical challenges of daily business decisions

      這本熱賣的餐飲業寶典出版至今,已修訂第六版,本書以全面的角度檢視餐飲業,書中包含全彩圖片與許多例證、最新統計數字與網路資源,並介紹產業中的龍頭人物,使學生以管理的角度對餐飲業有充份瞭解,並探討當前對業界有所影響的種種問題,學生將會從本書中瞭解:

      餐飲業、住宿業、俱樂部以及相關行業的就業機會,如醫院、軍隊

      熱門管理議題,包括多元化管理、全面品質管理、領導力、員工留任、性騷擾處理等等

      管理公司與特許加盟如何營運

      日常業務決策所面臨的道德挑戰


    ...繼續閱讀



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